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20121102
20121102
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controller did a study and comparing muni to five other systems these cities included boston, seattle, new york, oakland and san jose or santa clara mta. they all had higher scores than muni. muni was on the bottom. we included bart. since they said other systems did it we decided to look at the systems in paris france. it took months to identify the right officials and in this case either the head of operations or the systems schedulinger all but one which was new york agreed to an extensive interview by two of us and per the rules we were not identified. nevertheless of the interviews as described in the report were significant. all transit systems it became clear had multiple systems that were similar and had challenges and all needed to deal with complex traffic, scheduling, and terrain problems uniquely their own, and yet as we had known the san francisco controller's survey had shown all had higher reliability and rider seaferz than muni and we determined that all systems use switchbacks they only did so in cases of equipment break down or emergencies except for one. one syst
of those i was the general manager in boston at there and i am aware of the operating practices there, and it's beston and pick the government center and the green line -- several lines go into the green line and trains frequently switched there. that is just one example. we also reached out after we saw the initial report that said that others did not do switchbacks. we reached out to other transit systems that we listed in our response that owls do switchbacks so again the same caveat. all of the other transit systems will tell you would they prefer not to do switchbacks? yes they would. in some cases, in the case of bart they have tracks and they can do other things but they also do switch backs and schedule them everyday as well, so in our view and base some of our personal experiences and discussions with others, other systems do use switch backs. >> okay. maybe i will ask the grand jury this as well, but from your point of view were these not jurisdictions communicating to them during the course of their investigation? >> i did not see that until the finding so we were brief
.a. and boston and we talk about what we're working on and san francisco is one of the leaders they look up to and how to do it and we are doing things on a national scale people are taking notice of and doing that and i heard a lot of talk, and i come from the private sector so when i first got here one of the questions i got "how is government different from the private sector" from the it standpoint. it's night and day. you have hard time drawing parallels and from the private sector come to government thinking that a lot of our ideas and methods of success in the private sector are directly applicable to how we do work
Search Results 0 to 2 of about 3